Returns & Exchanges

At The Original Smokeless Fire Pit, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your style, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.